Ordering Terms & Conditions
Homeowners
Campania sells directly to garden center nurseries, mail order catalogs, and other retailers exclusively. If you are a homeowner, please fill out this form for the dealer nearest you.
Wholesale Accounts
If you are interested in becoming a dealer and would like to establish a wholesale account with us please do so by filling out the Credit Application or contact our main office for your local sales rep and more details.
Campania has 21 sales representatives throughout the country. Though all the states are not covered by someone in your area, our experienced in house sales team would be glad to help you with any of your needs.
Upon authorization to become a Campania dealer, review our products online or in our catalog, and feel free to email, phone, fax, or contact your sales representative, to place orders or discuss any questions.
Terms and Conditions
In order to qualify for wholesale purchasing of Campania products, a person or business must have a retail establishment where our products can be properly displayed and repetitively sold.
TERMS:
All initial orders are via credit card. Net 30 terms will be established for those customers who submit valid credit references. Upon receipt of a completed credit application, credit inquiries are forwarded to the references listed on the application. Ordinarily responses are received within three to four weeks; a determination is made; and notification is forwarded to the customer. Failure to adhere to Net 30 terms will result in revocation of credit.
DELIVERY/FREIGHT:
Delivery is via tractor-trailer unless otherwise specified. Frequency of delivery is based upon a full truckload to a given area.
It is the customer's responsibility to unload the pallets/product from the back of the delivery truck. Please note that the merchandise is palletized. It is the customer's full responsibility to have the proper equipment and/or staffing available to unload the pallet/product from the back of the delivering vehicle. Campania will not be held responsible for any issues that arise as a result of customer unloading of product. Campania will not be held responsible for any delivery delays once the product leaves our facility.
The customer is responsible for any and all additional fees associated with special delivery requests/services. Please contact your Campania International Sales Representative for further information regarding these fees.
All product is carefully inspected and packed prior to being shipped. Any and all claims must be noted at the time of delivery on the Delivery Receipt and the customer must notify both the carrier and CAMPANIA within 48 hours of delivery for any claim to be honored.
BACKORDERS:
We attempt to ship each order as complete as possible. Backordered items will be included as part of a subsequent order by request only.
CANCELLATIONS:
Canceled orders are subject to cancellation charges equal to 25% of the net merchandise total of the order.
RETURNS:
Returns due to customer error will be accepted only with written authorization from Campania. The customer is responsible for a pick-up charge, plus a re-stocking charge equivalent to 20% of the cost of the merchandise.
PAST DUE ACCOUNTS:
All past due accounts will be subject to a finance charge of 2% per month, or 24% per annum. Reorders from accounts with past due balances will be held until the balance due, including finance charges is paid. Customers with delinquent accounts are responsible for any and all costs incurred in the collection of the past due amount. Any future orders will be COD only.
ORDER PICK-UP:
All orders are palletized. Orders may be picked-up by appointment only; a minimum of 3 weeks notice is required. There is a 5% pickup charge on all orders picked up at any Campania International facility.
Prices and Terms are subject to change without notice.
All Weights and Dimensions are approximate.
Prices quoted are FOB Pennsburg, PA 18073 USA.